Dr. Cynthia M. (Cindy) King, Chief Information Officer (CIO),
Gallaudet Technology and Library Services
The CIO Division at Gallaudet has existed since January 2010, when the President directed that the three technology services units on campus be integrated into a single organization. The CIO provides overall leadership for and management of (1) central technology services on campus, and (2) the University Library, including Library Public Services and the world-renown Library Deaf Collections and Archives. The CIO serves as the chief strategist and visionary for comprehensive technology planning and implementation; defines overall technology architecture, policies, standards and services for the University; and serves on the President's Cabinet. The CIO also leads efforts to enhance collaboration and shared knowledge with distributed technology services embedded within various academic, research, and administrative offices on campus, and serves the best interest of Gallaudet University as a whole - supporting both the University and the PK-12 Clerc Center.
Gallaudet Technology and Library Services includes 81 full-time regular employees: 65 employees for Gallaudet Technology Services, 15 in the University Library, and 1 in the Office of the CIO.
Within Gallaudet Technology Services, the main Technology Operations group includes 52 staff, Enterprise Information Systems (EIS) has 8 staff, and Information Security and Networks (ISO/NetOps) has 5 staff (with dotted line oversight for 2 network-related front-line staff in the TechOps Help Desk group). There are also 9.5 contractors and grant workers who are not Gallaudet employees, 5 in EIS for Peoplesoft and enterprise system support, 2.5 in Technology Operations (Client Support Services and Media Services), and 1 in Information Security and Networks. The EIS and ISO/NetOps Directors report directly to the CIO with dotted-line reporting to the Executive Director of Gallaudet Technology Services. This organizational structure is in keeping with industry standards where Information Security is separated from operational units, with only NetOps reporting to the ISO as network security is intertwined with network operations. The unit, Enterprise Information Systems, reports to the CIO as this unit transitions from focus on Peoplesoft to a focus on all enterprise information systems and as the university moves toward more paperless processes and improved efficiencies.
Within the University Library, the Deaf Collections and Archives group has 7 staff and the Library Public Services group has 8 staff. Two Library Directors report to the CIO. The CIO serves on the Library Director's Council within the Washington Library Research Consortium (WRLC).
Approximately 40-60 different students have part-time jobs in Gallaudet Technology Services and the University Library each year.