Help Desk (GTS)

HELPDESK, MEDIA & CLASSROOM SERVICES

Hall Memorial Building W121
Technology Help Desk:  http://helpdesk.gallaudet.edu

The Technology Help Desk provides a one-stop center for all technology service requests for Gallaudet University and Clerc Center students, faculty and staff.  This should be your first contact to request support for computer services, classroom technology, media services, on-campus cable TV support and any other GTS technology services.

You may submit requests for Help Desk and Media Services several ways:  

• Via the web: http://helpdesk.gallaudet.edu
• Voice Telephone: TTY/V, (202) 651-5044
• Videophone: (202) 250-2010 or (202) 250-2314
• FAX: (202) 651-5023
• Walk-in, located in the Hall Memorial Building (HMB),
  Room W121
  Hours:  7:00AM-6:00PM, M-F during the academic year
               8:00 AM-5:00 PM, M-F during winter break and summer.

Media Services provides and maintains variety of technology equipment and services for classes and meetings, including videoconferencing services.  Members of the campus community can borrow a host of electronic equipment on a short-term basis, such as digital still cameras, digital video cameras, flip charts and easels, portable projectors, screens, laptops (not available to students), PowerPoint set ups, and various other electronic equipment.

All university classrooms now have permanent presentation equipment (e.g., computers, video projectors, displays).  Equipment deliveries are provided for locations without equipment.  Media Services provide supplies for whiteboards, chalkboards and lamp replacement for video projectors and overhead projectors in classrooms.  Details about University classrooms are available online at http://classrooms.gallaudet.edu.