Residence Hall Facilities

Air Conditioning and Heating
The unit located under the window in most rooms is for heat and air conditioning. There must be at least a 6-inch (6") space between the A/C-heating unit and the furniture to allow proper airflow and, if necessary, access for maintenance service. Objects should not be placed on the unit as they may interfere with airflow and block access by maintenance personnel. Repair requests should be made at the residence hall staff office and/or by submitting a work request through the Physical Plant Department . Heating and cooling service is dependent upon weather conditions which make providing specific dates of transition difficult.

Bicycle Security Precautions
The following guidelines are intended to help you keep your bicycle safe at all times:

You are permitted to keep your bike in your residence hall room if your roommate agrees.
Bikes may not be ridden inside the residence halls.
Bikes are not to be parked, stored, or locked in any residence hall lobby, public area, or stairwell.
Secure your bike outdoors with a high quality bike lock.
Use outdoor bike racks; do not lock your bike to railings, lamp posts, signs, ramps, trees, handrails, etc.
Make sure your lock secures both wheels and the frame.
If your bike has quick-release wheels and seat, secure the front wheel with the back wheel and frame and carry the seat with you.
Keep a through description of your bike, with a photograph, in case a theft occurs. Insure your bike.
Register your bike with the Department of Public Safety (DPS) and the Metropolitan Police Department to aid in recovery if theft occurs.

Card System
An ID card-scan Access Control System that regulates building entry is in effect for all residence halls. ID cards are the property of the University and are to be surrendered when leaving the University. Residents' IDs are individually coded to allow them access to their hall (and wings in the Ballard Residential Complex) at all times. Access to other residence halls is permitted during designated hours only. However, with this system comes shared responsibility for the security of all residents of the halls. Residents need to:

Carry their ID cards at all times when leaving their building. Residence hall staff will not open the door for residents or visitors.
Not allow another person to use their cards at any time and remember that the ID is for their personal use only.
Immediately report lost ID cards to the Department of Public Safety to avoid unauthorized use of the cards. A fee of $20 will be issued for replacement.
Surrender the ID when requested by University staff, including Campus Life staff and paraprofessional staff.
Report to the Department of Public Safety if the ID does not work.

Custodial Services
Each residence hall has custodians assigned to do general cleaning in public and common areas, bathrooms, lounges, and hallways.

Custodians strive to provide the residents a safe and clean place to live. Their work is greatly facilitated by residents' efforts to maintain the cleanliness of the residence hall by the proper disposal of trash and the minimizing of unnecessary messes. The custodial staff is not expected to clean up after residents' parties, practical jokes, or any other unusual circumstances. Residents are responsible for the cleanliness of their residential units.

Custodians are not responsible for cleaning bodily fluids, feces, and/or vomit. An external contractor will be responsible for safely removing bodily fluids, feces, and/or vomit with appropriate chemicals and equipment. The cost of clean-up will be billed to the person(s) responsible.

Extermination
The University provides extermination service twice each year to prevent pest infestation. When this happens, residents will be notified in advance. If you find your room to be infested with pests, immediately notify the residence hall staff so that a maintenance work order can be issued immediately to PPD to correct the situation.

Food Deliveries
Food deliveries must be made at the main entrance of the residence hall. Once a resident orders for food delivery, that resident must await delivery at the doors. To facilitate security, delivery persons are not to be permitted to go beyond the lobby of the residence hall.

Furnishing
In each room or suite, the University provides one each of the following furnishings for each student:

twin bed
dresser
closet or wardrobe
study desk and chair

Residence hall furniture is meant for long term use and should be treated with care so that you and others may enjoy it. It is the responsibility of residents to exercise due care in the use of furniture. This means that every effort should be made to protect furniture from damage caused by the placement of objects not normally expected to be placed upon them. This includes refrigerators, cement blocks, weights, dressers, and any other object that could conceivably cause harm to furniture. When such objects are placed upon furniture, a barrier such as a towel must first be placed on the surface to reduce the risk of scratches, gouges, and other damage. Furniture should only be used in the manner for which it was designed.

Because of extreme weight and potential for water damage, waterbeds are not permitted in the residence halls. Lofts are also not permitted because of risk of personal injury. Residents are expected to provide their own linens, blankets, bedspreads, towels, pillows, study lamps, wastebaskets, clothes hangers, irons, ironing boards, and any other items needed. No furniture or furnishings may be removed from a room or common area without written permission from the Campus Life Office.

Unauthorized University furniture found in a room or suite may result in a penalty assessment, billed to the occupant(s) of the room or suite. Each item must be returned to its original place after notification of a violation. In addition, repeat violators may lose the privilege of living on campus.

When planning to decorate, residents should keep in mind that no permanent changes may be made to the rooms. Any damage caused by decorating the rooms or by removing décor at the end of the year will result in a charge to the resident. In order to minimize the risk of injury or further damage, residents are not to make any repairs to damage in their rooms, hallways, or other University facilities.

Housekeeping
Housekeeping is the responsibility of the resident(s) who occupies the room. Rooms must be kept clean for health and safety reasons. Industrial-type vacuum cleaners may be borrowed from the residence hall office. However, for those who suffer from allergies, it is recommended that a personal vacuum cleaner with a HEPA filter be purchased.

Keys
Each resident is assigned a room key upon arrival for his/her use only. All residents must carry their keys at all times. Community restrooms can be accessed with the room key. A key may not be used by anyone except the resident to whom it was assigned. A fee is charged for lockouts, and a spare key will not be issued without valid picture identification. Spare keys must be returned immediately (within 15 minutes) or a lock change may be processed. Lost or stolen room keys should be reported to the residence hall staff immediately.

When a key is reported lost or stolen, a work order will be issued for a new lock and new keys which will result in a $50 fee being billed to the account of the resident that the key is registered under. Regardless of whether the lost key is found at a later date, lock change charges cannot be canceled. Residents are financially responsible for all lost or unreturned keys issued to them.

Keys are to be returned to the residence hall office on the day residents check out of their room. Any unreturned keys will result in the resident's account being billed $50 for a new lock and set of keys.

Laundry
Every residence hall is equipped with coin and card-operated washers and dryers in the basement. Cards can be bought and updated at the laundry card machine located by the Post Office in the basement of the Jordan Student Academic Center. The laundry machines are for use by on-campus residents only. If a laundry card does not function correctly, assistance can be attained at the Post Office. Any machine malfunctions should be reported promptly to the residence hall staff or by emailing Caldwell & Gregory or calling 1-800-927-9274 (V).

Maintenance and Repairs
Prompt reporting of maintenance and repair requests by each resident will keep residence hall costs to a minimum, therefore keeping student room fees low. These requests should be reported at the residence hall office. The University repaints all residence rooms on a regular schedule. Residents will be notified one week in advance if their rooms are to be painted during the school year.

Refrigerators/Freezers
You may bring your own refrigerator or freezer as long as it does not exceed 4.5 cubic feet. This is to conserve space and energy. Precautions must be taken when defrosting the unit to avoid water damage to University property.

Room Inspection
Periodic inspections will be held for maintenance, health, and safety purposes as well as for observance of residence life policies, procedures, University regulations, and the requirements of public law. If a resident is found to be in violation of University standards, he/she is given 48 hours to make the necessary corrections to bring the room back into compliance. Campus Life staff will conduct a follow up inspection to ensure that the room is in compliance of University standards. If the room fails the follow up inspection, the residents will be fined $25 and have 48 hours to make the necessary corrections to the room to bring the room back into compliance. A second follow up inspection will be performed and if the room fails the second follow up inspection, the residents will be fined $50 and be referred to the Office of Student Conduct for further disciplinary action.

To avoid charges for room damages for which he/she is not responsible, each resident must fill out an inventory content form when he or she moves into a room. The inventory form lists all room furnishings and space for resident comments on the specific condition of the furniture and the room. Residence hall staff members verify the forms during maintenance inspections.

At the end of a semester (or when a resident vacates the room), the Coordinator of Residence Education checks the condition of the room and its furniture again, and appropriate charges, if any, are billed to the occupants of the room. All furnishings must be rearranged to their original place (according to a posted floor diagram) upon checkout at the end of the semester.

Safety and Security
The following are examples of some important rules designed to enhance the safety and security of residents. However, residents should keep in mind that the most foolproof measures are not effective unless community members support them and do not violate them.

Always enter and leave the building through the main entrance. Side exit doors are to be used for exiting the building during emergencies only. Side exit doors are not to be used to allow others into the building, which circumvents the security of the building.
Never admit an uninvited nonresident into the building. Do not let strangers enter the building by tailgating you.
Visitors and overnight guests of residents must be checked in through the residence hall office at all times. See the residence hall staff to sign in your visitor or fill out an overnight guest registration form.
Do not lend your keys or access card to anyone. Report lost or stolen keys or access cards immediately. A lost or stolen key or access card makes your property and that of your roommate(s) vulnerable to theft.
Under no circumstances should you prop open any exterior door. Although doing so may seem convenient, you are endangering yourself and everyone else. The exterior side exits are locked for your safety. Interior doors should not be propped open either. These are designed to function as fire doors and propping them open eliminates their effectiveness in preventing the spread of fire.
Lock the door to your room when you are asleep or alone in the room and whenever you are away from the room. Statistics show that most burglaries in student housing units occur in unlocked, unoccupied rooms. It only takes a minute for something to be taken.
Do not open your door to strangers. Use your peephole to identify who is at the door before allowing entry.
To prevent theft of personal property and damage to your door, do not use your deadbolt to prop open your door.
Report any strange or suspicious people to the residence hall staff or Department of Public Safety (DPS) immediately.
Engrave all personal items of value in your room with your driver's license or other identifying number. Engraving tends to deter theft and facilitates recovery of your possessions should they be stolen and recovered. DPS can assist with the engraving of your items.
Keep a record of the serial numbers of all your belongings.
Do not advertise your valuables. Keep them out of sight. Arrange your room so that high-risk items, such as laptop computers, cameras, stereos, and televisions are not visible from the hallway when the door is open or from ground-level windows. Items of high monetary value and minimal use in a University environment (such as jewelry) should be left at home.
Keep large sums of cash in your bank account, not your room. Use traveler's checks and keep small amounts of cash with you.
Be mindful of visitors to your room. Do not take in overnight guests you do not know.
If you live on the first floor of your building, be careful about leaving windows open, especially when you leave the room.

Single Rooms
Campus Life has a limited number of single rooms every year based on availability. Single rooms may be assigned to students who have a medical condition which has been cleared by the Office for Students with Disabilities (OSWD) and students who are older than 35 years. Single rooms are not assigned to students who do not qualify (medical condition or 35+ years old). If you qualify and are interested in applying for a single room, please go to the Office of Campus Life for further information.

Solicitation
Casual solicitations for charitable or University-sponsored activities or for similar purposes by on-campus students, student organizations, and employees are not strictly prohibited; however, in no instance should such solicitations interrupt work or learning or place unwanted pressure on students, faculty, teachers, and staff, nor disrupt the residence hall living environment. Door-to-door solicitations or promotions are prohibited.

In order to avoid disruption to the educational mission, protect students, faculty, teachers, and staff from commercial and non-commercial exploitation and harassment, preserve the aesthetic atmosphere of the University, and promote safety and security, solicitations by outside parties are not permitted unless requested as part of a University-sponsored program or service.

Trash
Students are to empty their wastebaskets and other disposable materials in the appropriate recycling receptacle, trash chute, or trash room located near the stairwells or elevators on each floor. To maintain a clean, healthy and attractive environment with a minimum of pest infestation, it is required that all trash be tied in plastic bags. To avoid excessive trash build-up over the weekends, throw out your trash before Friday.

Large boxes, such as pizza boxes, clog the trash chute, so residents are expected to take boxes to the basement trash room for easy removal. Residents must take responsibility for cleaning their rooms and disposing of trash properly (e.g., in designated receptacles). At all times, all trash is to be properly disposed of. Large items are to be taken to trash bins provided outside the residence halls or placed in the basement trash room.

Residents are expected to keep other common areas of their residence halls, including hallways, bathrooms, lounges, or other public places, free of trash. Improperly disposing of trash will attract vermin such as mice and cockroaches. Please do not litter. Doing so will result in disciplinary action.

Vending Machines
Vending machines providing a variety of food and beverages are available in every residence hall. In the event of a monetary loss in a machine, go to the Cashier's Office, located in the basement of College Hall, to make a report and request reimbursement. Vandalism of machines will result in their removal from the residence hall until responsibility is determined.