Help Desk, Media and Classroom Services (GTS)

Hall Memorial Building W121
Technology Help Desk:  www.gallaudet.edu/helpdesk

The Help Desk provides a one-stop center for all technology service requests for Gallaudet University and Clerc Center students, faculty and staff. This should be your first contact to request support for computer services, classroom technology, media services, on-campus cable TV support and any other GTS technology services.

You may submit HelpDesk and media requests in the following ways:

  • Online: www.gallaudet.edu/helpdesk
  • Voice Telephone/TTY: (202) 651-5044
  • Videophone: (202) 250-2314
  • FAX: (202) 651-5023
  • Walk-in: HMB, Room W121, 7 a.m.-5 p.m., Monday-Friday

Media & Classroom Services provides and maintains the variety of equipment and services used for classes and meetings, including videoconferencing services. Members of the campus community can borrow, on a short term basis, a host of electronic equipment such as: digital still cameras, digital video cameras, tripods, flip charts and easels, portable projectors, screens, laptops (not available to students), PowerPoint set ups and various other electronic equipment.

Equipment is limited and during peak times may be loaned out and not available.  Be sure to reserve equipment with as much advance notice as possible.

All university classrooms have permanent presentation equipment (e.g., computers, video projectors, displays). Equipment deliveries are provided for locations without equipment. Media Services provides supplies for using whiteboards and chalkboards and lamp replacement for video projectors and overhead projectors in classrooms. Details about University classrooms are available online at 25live.gallaudet.edu.