Ms. Schilling received her M.A. in School Counseling from Gallaudet University and her B.A. in Psychology from University of Colorado, Boulder. She began her work at the Model Secondary School for the Deaf in 1987 and then worked for Gallaudet University's Department of Counseling from 1990 to 2012. In 2012 she began working in the Mental Health Center at Gallaudet.