Training Outline

Floor/Building Captains Roles and Responsibilities
From training powerpoint presentation

If you have been identified as a Floor/Building Captain by the President, Provost, and/or Vice President of Administration & Finance your assistance is of utmost importance during a Level One Emergency (which will be described later).

Crisis Leadership Team

  • Created by authority of the President.
  • Consists of members of senior management and representatives who are in the best position to respond to an emergency.
  • Nine core members include:
    • President Provost (Chair)
    • Vice President, Admin. & Finance
    • Executive Director, Services
    • Dean, Student Affairs
    • Dean, Clerc Center
    • Director, Public Relations
    • Director, Mental Health Center
    • Executive Assistant to the President
  • Meets regularly during the year and when a crisis occurs
  • Invites additional members to meetings during a crisis as support members
  • Has jurisdiction for handling Level One and Level Two emergencies, or incidents demanding special attention and meeting the definition of major crisis, emergency or disaster.


Level One Emergency - University Crisis

  • A major emergency, major crisis or disaster that requires an extensive response and commitment of resources from many departments/units and usually requires outside assistance. It also is an event or activity with the potential to negatively affect the reputation or credibility of the University.
  • Crisis Leadership Team is responsible for making decisions to resolve a Level One Emergency.
  • Potential Level One Emergencies
    • Building Damage from Tornado
    • Caller claims several bombs planted throughout the campus
    • Major residence hall fire
    • Hostage situation on campus
    • Civil disturbance
    • Bio-terrorism attack
    • D.C. Evacuation

People always say "I never thought this would happen". It can happen. If you wait, you will be a couple of steps behind when it does.

Floor/Building Captains

  • An effective and efficient response to an emergency requires the assistance of University personnel at all levels.
  • Those include the CLT, Essential Staff, and Floor/Building Captains.
  • Will be notified in person, by phone, or by Gallaudet Alert (listserv sends announcement to email, pagers, cell phones (with text capability), and PDAs.

Overview of Gallaudet Emergency Response Plan

  • DPS must be contacted immediately in any emergency situation.
  • The Field House is our primary evacuation site; GUKCC is the secondary site.
  • University Notification System
  • Emergency Preparedness Manual and Guide is for reference and guidance purposes. It allows flexibility for field modifications or adoptions during a crisis. All Essential Staff and Floor/Building Captains must familiarize themselves with the contents of the guide.

Your Roles and Responsibilities PRIOR to an Emergency

  • Familiarize yourself with all contents of the Floor/Building Captain Binder
  • Review the Emergency Preparedness Guide information online
  • Become familiar with the locations of every possible exit of your building or floor. Those locations are where you will post the emergency announcement signs.
  • Familiarize yourself with the safe areas (upper and lower).
  • Develop a plan of how to contact persons on your floor or building.
  • Establish a back-up plan and identify someone in your office to serve as Floor/Building Captain in your absence.
  • Make or purchase your own emergency kit.
  • Serve as liaison between CLT and your assigned area.

Your Roles and Responsibilities DURING an Emergency

  • Initiate communication with the individuals on your building contact list via phone or pager.
  • Post the appropriate emergency signage Pick up your emergency kit, and inform individuals on your floor of the emergency.
  • Go to the Safe Area. If your Safe Area is only accessible by key, be sure that you are there to unlock the door.
  • Provide on-site assistance.
  • Account for the people in the Safe Area or Primary Evacuation site.
  • Ask that individuals remain in at the site until you get word that everyone can come out.
  • Serve as liaison between the CLT and your assigned area.

Emotional Reactions to Trauma

Common Initial Reactions:

  • Fear
  • Anger
  • Feeling numb
  • Disbelief
  • Grief
  • Confusion
  • Anxiety/ Panic
  • Feeling helpless
  • Feeling overwhelmed
  • Difficulty making decisions
  • Temporary memory loss
  • Reluctance to abandon property
  • Need to contact family members
  • Need for information
  • Risk taking/ Heroic efforts
  • Altruism

Psychological First Aid

  • Stay calm, reassure, provide assistance & information
  • Display confident leadership
  • Assign a support person for those who appear most distressed
  • Give people tasks/responsibilities to help them stay calm/focused
  • Provide for physical needs
  • Be clear & direct when sharing information
  • Reassure, but don't offer false reassurance
  • Work as a group, emphasize team support
  • Listen to peoples feelings
  • Help others understand and be patient with the variety of individual reactions
  • Help with decision making on issues of property and family
About Gallaudet
Campus Photos
Clerc Center
Contact Us
Employment Opportunities
Fast Facts
Make an Online Gift
Maps & Directions
Media Inquiries
University Communications
Visitors Center
English Language Institute
Financial Aid
Graduate Admissions
Graduate Orientation
International Admissions
Professional Studies
Test Center
Undergraduate Admissions
Academics & Research
Archives/Deaf Collections
Career Center
Catalog & Course Info
General Studies
Graduate Programs
Honors Program
Office of Academic Quality
Professional Studies
Registrar's Office
Research Support and International Affairs
Undergraduate Majors
Campus Life
Bison Shop (bookstore)
Campus Activities
Food Services
Public Safety
Residence Life and Housing
Washington, D.C.
Tools & Resources
Campus Directory
Help Desk
Gallaudet Alert-subscribe
GU Press
Kellogg Conference Hotel
Maps & Directions
People @ Gallaudet
Shuttle Bus
Gallaudet University | 800 Florida Avenue NE, Washington, DC 20002
Copyright © 2016 Gallaudet University