Submit Your Ticket

Blue icon with buff letters "Help Desk Login"

Faculty, Staff and Registered Students, click on the button above to log in with your Gallaudet account and submit a new Help Desk request.

Hours of Operation

 Hall Memorial Building (HMB) Office
Monday - Friday
8:00 AM - 5:00 PM (Summer Hours)

For immediate assistance, please go to Help Desk in HMB W-121 or

VP: 202-250-2314
Voice: 202-651-5044

Forgot Password? Reset it at

Locked out of your account?  Are you a visitor or guest?

If you do not have a Gallaudet email address or can't access your Gallaudet account, please send an email to from your personal (non-Gallaudet) email address for assistance. To help expedite your request, please give us your full legal name, date of birth and Gallaudet ID # (7 digits).

Help Desk can be used for following issues:

  • Computer, Network, Telephone, Email
  • Bison, Peoplesoft, Passwords
  • Technology Training, Technology Security
  • Information, Web Support
  • Media Equipment Setup and Pickup
  • Video Conference Meeting Support
  • Cable TV