Employee Assistance Program

What is the Gallaudet EAP Program?

Gallaudet values its employees and recognizes that from time to time they may experience personal problems that affect their professional and/or personal lives. The Gallaudet Employee Assistance Program (EAP) is designed to provide assistance to employees who may be experiencing personal difficulties such as drug or alcohol abuse, psychological or emotional problems, or family or financial troubles.

See EAP brochure (356KB PDF) for more information.

Who provides the Service?

APS Healthcare will provide Employee Assistance Program services. The program is available 24 hours a day, seven days a week.

What does the EAP offer?

APS Healthcare EAP professionals are experienced, caring individuals who hold masters or doctoral degrees in counseling or a related filed. EAP services are provided for a wide range of issues such as:

  • Stress/Anxiety
  • Parenting
  • Aging
  • Finances
  • Depression
  • Child/Elder care
  • Alcohol/Drugs
  • Marriage/Relationships
  • Abuse
  • Legal
  • Family

Many problems can be addressed directly with your EAP professional, but some may require referral to other resources.

Will my inquiry be kept confidential?

All discussion between you and your EAP professional are confidential. EAP professionals carefully follow federal laws and regulations regarding confidentiality. Information regarding your contact with the EAP cannot be released without your written consent, except in the following situations:

  • By court order;
  • Imminent threat or harm to self or others;
  • Or in situations of abuse (such as child or elder abuse)

Is there a cost for EAP services?

EAP services are at no cost to you, your dependents, and your household members. There may be times when additional services are needed that could involve out-of-pocket costs, depending on your health plan benefit.

How do I contact the Employee Assistance Program?

To speak with an EAP professional or to schedule an appointment, please call: 800-607-1522 (voice).

As an integral part of your EAP, APSHelpLink provides Internet-based information and self-help tools designed to help people help themselves. You can explore issues in an anonymous, confidential and secure manner 24 hours a day. Simply go to www.apshelplink.com and click "Create New Account." Enter the access code, GALLY, select your own unique username and password and you will be taken to the welcome page.

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