Weeks 3 and 4 Checklist

Why is my student getting a "Course Grade Average Below 70%" alert from Starfish? 

When a student course average falls below 70% in BlackBoard Grade Center, Starfish will generate an automatic message to alert the student.  

To ensure that Starfish is reading the correct column in BlackBoard Grade Center, faculty need to "set" the column they are using for the course grade average as the "external grade" column. The default column "set as external grade" in BlackBoard is currently  the "Total" column.  If a faculty member is using a different column  than the "Total" column for the grade average, such as "weighted total", then they need to "set" this column as the "External Grade Column" to ensure Starfish reads the correct column for sending an alert.

For instructions on how to set up the course grade average column in BlackBoard Grade Center, click here: BlackBoard Grade Center: How to Set Course Grade Average Column as External Grade.  

You can also contact HELPDESK and request help for setting up the appropriate column in BlackBoard Grade Center for Starfish alerts. 

I am concerned about my student.  How do I raise a flag and share this concern?

There are two ways to raise a flag on a student.

First, academic progress surveys are emailed to Undergraduate and ELI faculty 2-3 times prior to midterm week, usually at Week 2, Week 4, and/or Week 6 of the term. The progress survey asks faculty to report on the academic progress of students in their classes.  If a faculty member is concerned about a student, he/she has an opportunity to share this concern in the survey.  These concerns are sent directly to the student and copied to the students advisor and other critical student success staff.

To learn how to respond to a progress survey, check out this visual guide: Responding to a Progress Survey.

You can also view the: Two Minute Video: Responding to a Progress Survey (cc).

Second, if a faculty member needs to share a concern at any other time during the semester, he or she can submit a flag manually in Starfish.

For a visual guide to raising a manual flag in Starfish, click here:  Visual Guide to Raising a Flag in Starfish.

Faculty are also encouraged to share kudos to recognize a student's positive academic performance or improvement in the course. The process for submitting a kudos is the same as for submitting a flag.

IMPORTANT: When you raise a flag or a kudos, the student receives an email directly from you communicating that you are concerned about their performance in your class. In both the flags and kudos templates, faculty have an opportunity to outline details of the specific concern or praise in the comments section. The message template also encourages the student to see you to discuss the concerns.  A copy of the message is sent to the student's Advisor and other key student success staff who are tracking the concern.  

What are the flags and kudos in Starfish?  

To see list of the descriptions of the flags and kudos available to faculty, click here:  Starfish Flags and Kudos Descriptions

What do students see when they receive an email from Starfish?

To see an example of the email template sent to students when you raise a flag or kudos, click here:  Starfish Email Templates to Student - Flags and Kudos

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