FAQ

Q:  When do I get a mailbox assigned to me?

A:  Once a student has registered for classes as a full-time or part-time student they can be assigned a mailbox for the academic year.  To receive a box and its combination, student should go to the Post Office in the Jordan Student Academic Center and show their current Gallaudet ID card. 

Q:  How should mail be addressed to me?

A:  When you get your mailbox assigned, it will have a number.  Mail to you should be addressed as follows:

  Student's Name

  Gallaudet University

  800 Florida Avenue, NE, #(here put box number only)

  Washington, DC   20002-3695

DO NOT PUT THE INITIALS P.O. BEFORE YOUR BOX NUMBER; THE U.S. POSTAL SERVICE WILL THINK IT IS ONE OF THEIR OFF-CAMPUS POST OFFICE BOXES. 

Q:  Suppose I get a UPS or Federal Express package sent to me, does that go to the Gallaudet PO also? 

A:  Yes, all packages properly addressed to students will go to the PO.  Once at the PO, an email will be sent to the student saying that they have a package.  If it is an extremely large package and the address is not clear, it may go to the University's Central Receiving office for them to track the owner of the package. 

Q:  Can I leave packages at the PO for UPS or Federal Express to pick up?

A:  You may leave a UPS package at the PO for pickup. However, the package is not scanned into the PO's mail management system. Tracking information is only provided by UPS. We do not accept FedEx packages. There is a FedEx drop box in front of the Kellogg Conference Hotel. If the package is too large for the box, please contact FedEx via their web site to arrange a pickup.

Q:  When does mail usually arrive at the Post Office? 

A:  The Gallaudet Post Office receives mail from two different D.C. post offices and all mail is sorted by late afternoon.  Mail is usually put in student mailboxes by 4 p.m. Monday-Friday.  The Gallaudet PO is closed on the weekends.  Regular hours Monday-Friday are 8:30 a.m. - 5 p.m. 

Q:  In the summer when I'm not at Gallaudet, or if I should withdraw or graduate, how do I get my mail sent to me?

A:  The Gallaudet Post Office has change of address cards that should be mailed to the U.S. Postal Service (cost $ .28) with your forwarding/new address.  UPS deliveries will not be forwarded and international mail will not be forwarded through the U.S. mail. ?Durring the summer mail will still be sorted to the boxes.

Q:  It takes a while for Social Security to process new addresses.  What can I do to guarantee that I get my check once I leave campus. 

A:  You should notify Social Security of your change of address and you may also leave several self-addressed, stamped envelopes with the Gallaudet Post Office so that your check can be sent to you for a short time.

Q:  Are Gallaudet Post Office employees U.S. Postal Service employees? 

A:  No.  The Gallaudet Post Office services are currently outsourced to Pitney Bowes.  Should you need to contact the Post Office, the current director is Viante Butts, and he can be contacted at:

  VP:  (202) 250 2900

  Voice:  (202) 651 5140

  Fax:  (202) 250 2586

  Email:  viante.bowes@gallaudet.edu