Assistance for undergraduate and graduate students

With the retirement of the Interim Ombuds, the Office of the Ombuds is temporarily closed until the further notice.  Meanwhile, if you need assistance about any of the follow concerns, please refer to the following:

                                Issue                                                                                                 Action

Issues with your courses or teachers               See your instructor and then department chair, and if necessary, the academic dean.  Also see your academic advisor.
Issues with other students                                 See the Office of Student Conduct (OSC, Ely 103)
Issues with your dormitory                                     See Housing/Residential Life (Ely 132)
Issues with Financial Aid                                    See Financial Aid Office  (basement of Chapel Hall).
Issues with student billing                                See Student Accounts Office (College Hall B04).
Issues with general course requirements                  See your university catalog or your academic advisor.
Issues with your requirements of your major See your department chair or program coordinator
Issues with harassment or discrimination     See EEO Officer Sharrell McCaskill College Hall 312
Issues with student organizations See Campus Activities desk or Student Body Government office (Ely 2nd floor)
Issues with safety or security                          See Campus Police in the Carlin Hall Ground Floor
Issues with sexual misconduct                       See Elosie Molock in Office of Student Conduct (Ely 102)
Issues with computer access See Help Desk  or go to HMB W-121
Issues with accessibility                                   See Office of Students with Disabilities in Jordan Student Activities Center 
Issues with employment/coworkers See your supervisor or Human Resources in College Hall


Your Student Handbook is a very useful resource of information on various policies and procedures. It has a long section on Student Grievance Guidelines.  Also certain offices have their own individual grievance processes.  Make use of search feature at by typing in key words in the upper right corner of the webpage. Be on the lookout for a campus wide e-mail announcement regarding a new Ombuds as soon as he/she is selected.

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