A world-class institute of changemakers in the deaf and signing community.
Since 1864, we have been investing in and creating resources for deaf and hard of hearing children, their families, and the professionals who work with them.
Over 50 degree programs, with online and continuing education for personal and professional development.
Innovating solutions to break down barriers, and using science to prove what does and doesn’t work.
We make it easy for you to apply and enter here.
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Make lasting memories and grow in ways you never thought possible.
Ombuds: Elizabeth Stone
Ely Center 113
(202) 559-5079 (videophone)(202) 559-5079 (voice)(202) 448-7175 (fax)
The Ombuds Office serves all members of the Gallaudet University campus community: students, faculty, staff, alumni, parents, families, applicants, and others as appropriate.
The Ombuds may be consulted to address conflicts related to academic and non-academic issues. Common instances of academic issues may include conflicts between students and faculty members, allegations of inappropriate comments or conduct, and questions about academic policies and procedures.
If the visitor is a member of the campus community, there is no wrong reason to visit the Ombuds Office. The Ombuds regularly receives concerns regarding the nine following categories:
The services provided by the Office of the Ombuds are informal, impartial, independent, and confidential. You may contact the Ombuds Office at any time without relinquishing your options to contact or file a formal complaint with the appropriate offices on campus. A variety of formal complaint procedures is available, such as the new Student Grievance procedure with the Student Affairs office, and the Ombuds Office is available as a parallel informal resource to assist in resolving concerns. The visitor may encounter insensitivity, unfairness, or miscommunication which may not necessarily be discrimination and not handled by formal procedures, and the Ombuds Office may also assist in addressing these situations.
The Ombuds reports to the President of Gallaudet University. The Ombuds sends monthly reports to the President's Executive Team. These reports list the concerns received by the office and general demographics of the visitors in a way which carefully maintains the confidentiality and anonymity of its visitors. Annual reports are posted on the Ombuds' website at: http://www.gallaudet.edu/Ombuds-office/annual-reports.html.
The Ombuds will keep your identity confidential unless there is an imminent risk of serious harm. If a person's physical safety is in grave danger, confidentiality cannot be maintained. Confidentiality is maintained for all other situations, unless express permission is granted by the visitor. To make a completely anonymous report, the visitor may make a non-traceable online report by using the Ombuds' report form. Please know that the reports are completely anonymous, and the Ombuds may not be able assist in addressing these reports. The visitor also has the option to file an anonymous report through the campus whistleblower mechanism.
The Ombuds may provide informal assistance, and cannot compel disciplinary actions or involuntary meetings. The Ombuds may conduct voluntary mediation and facilitation, confidential meetings, and various conflict management trainings. The Ombuds also reviews policies and makes recommendations for change. Moreover, the Ombuds may provide notice to university administrators regarding systemic trends and patterns.
The Ombuds is an "inside outsider" - not part of the administration. Because of this, the Ombuds is able to see and address issues within the larger organizational context. Gallaudet supports the independence of the Ombuds because it is to everyone's advantage to have all concerns, even the most sensitive, brought to the surface and resolved. The Ombuds Office which upholds the tenets of neutrality, independence, confidentiality, and informality is recognized as a best practice in higher education.
For more information, you may explore the Ombuds Office's website at: http://www.gallaudet.edu/Ombuds-office. For specific questions and requests for appointments, please contact the Ombuds Office at Ombuds@gallaudet.edu. You may also visit the office at Ely Center, Room 113. Normal business hours are 8:00 am to 4:30 pm, but because hours vary to accommodate the schedules of visitors, it would be best to send an email first to schedule an appointment.
Note: virtual appointments are also accepted
Gallaudet University is a federally chartered private and premier university for the deaf and hard of hearing since 1864.
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Spring 2021 – Dec 12Fall 2021 – May 15