Academics

Get The Help You Need

Welcome to Gallaudet’s Office of Counseling and Psychological Services (CAPS), more than a service; it stands as a critical lifeline during challenging times.

CAPS serves as your essential support team for mental health, extending beyond conventional counseling to empower you in navigating the complexities of student life. We have confidentiality your well-being and at the forefront. Our counselors provide a secure and confidential space where students can openly discuss their concerns without fear of judgment.

We are dedicated to upholding and fostering the importance of diversity within the university, offering counseling and psychological services that are culturally sensitive to the needs of our community. We believe in training the next generation of mental health professionals and advocating for improved services within the Deaf community.

Feel free to reach out, whether through a call, text, or a straightforward email. We are here to attentively listen, provide support, and offer guidance through any challenges you may be facing.

Services

Make an Appointment

Ready to connect? Click the button below and take the first step toward a brighter, healthier you. 

Make An Appointment

How to Connect

Reach us by phone at 202-250-2300 (VP), 202-651-6080 (voice), or email us. In case of emergencies after hours, please contact DPS or call/text 202-651-5555. Your safety is our utmost priority.

Emergencies

In a crisis? Reach out. Email, call, or text the Department of Public Safety. For a quick alternative, text “DHOH” to 741741, a Crisis Text Line available anytime.

Let’s connect, navigate, and build a stronger, healthier you together.

Meet the Team

Lauri Rush

Director, Counseling and Psychological Services

Doris Zelaya

Human Services and Sciences

Assistant Director, Counseling and Psychological Services

Joshua Miller

Associate Mental Health Counselor

Lynn Olden King

Mental Health Counselor

Catherine Martin

Hearing, Speech, and Language Sciences

Counseling and Psychological Services Coordinator

Tara Holcomb

Human Services and Sciences

Associate Psychologist

Mariah Nevers

Associate Mental Health Counselor

Patricia Shaffner

Administrative Support Specialist - Gallaudet

Marissa McBride

Mental Health Counselor

Judie Lomax

Psychologist

Information

FAQs

Services and Support

A psychiatrist is a medical doctor who has received additional training in psychiatry. Psychiatrists at Counseling and Psychological Services (CAPS) are all licensed in the District of Colombia. CAPS has a part-time psychiatrist and psychiatry resident on staff. A CAPS therapist must refer students for psychiatric services.
Psychiatric appointments begin with an initial appointment with follow-up medication management. At this appointment, the psychiatrist will gather information about your general history and background. This can include information about past or current medications, substance abuse, family medical history, and more. The psychiatrist will work with you to determine if medication is appropriate for you. A follow-up appointment will be scheduled to discuss your medications if administered, including its effectiveness, modifications needed, and any other questions you may have.
Most mental health conditions have a biological and emotional component. Research strongly supports psychiatric service paired with counseling as the most effective treatment for most mental health conditions. In the best interest of our clients, it is our policy that students receiving psychiatric services must also be actively involved in counseling with a Counseling and Psychiatric Services (CAPS) therapist.
Many people feel reluctant to take medications for a variety of reasons. Discovering the right medication that will work for you, coping with any side-effects, and negative attitudes about psychiatric medications and social stigma may discourage a person from considering medication. Whatever your reason, we encourage you to discuss these concerns with your counselor or psychiatrist. Psychiatric services are voluntary and will only be given with your consent. After beginning medication, many people find that it’s helpful, allows them to feel like themselves again, and provides support in reaching their counseling and academic goals.
All students receive six free sessions per academic year, not including the intake appointment. After the sixth session, Counseling and Psychological Services (CAPS) does not bill insurance for appointments. Instead, we have set the fee to $20 per session. We accept all major credit cards, check, cash, and students may add the payments to their student account.
Counseling and Psychological Services (CAPS) will assign a counselor to you, based on the best available match with your needs and availability. If you have a preference for a specific counselor, you may make a request during the intake appointment. Students are not guaranteed assignment to the counselor requested, but we will work with you to find a counselor that best matches your needs.
Generally, students will get an appointment within one to two weeks after the initial intake visit. If there is a waitlist, the student will be informed and assigned an appointment as soon as possible. Students may request a referral to an off-campus counselor if waitlisted.
Counseling appointments are scheduled to last 50 minutes. If you require a longer appointment, you can request an exception with your counselor after the initial appointment.
If you are experiencing any kind of distress and need to speak with a counselor, you may come to Counseling and Psychological Services (CAPS) any time during business hours (9:00 a.m.-4:00 p.m.). Should an emergency occur during off hours and you live on campus, contact your coordinator of education (CRE) or the Department of Public Safety (DPS) immediately. If you live off campus, you should call 911 or go to your nearest emergency room. Crisis appointments are free to all students.
Trainees are graduate level therapists-in-training who provide services under the supervision of a licensed mental health professional. Counseling and Psychiatric Services (CAPS) trains graduate students to provide culturally appropriate therapy and psychological services to deaf and hard of hearing clients. Our mission is to help increase the number of counselors qualified to work within the deaf community. Supervisors review each case to ensure that trainees are providing quality care. The CAPS assignment team may assign a trainee as your therapist. This means you will have two professionals (trainee and supervisor) monitoring your care to ensure you receive the best treatment.
There are several options when considering Counseling and Psychological Services (CAPS) for a student:
  • CAPS encourages you to discuss your concerns with the student directly in a supportive manner (e.g. “I am worried about you. I think you may find it helpful to meet with someone who can help you. Would you be willing to contact CAPS and make an appointment?”) It may be helpful to accompany the student to CAPS to schedule an appointment.
  • As a concerned parent, teacher, or friend you can contact CAPS to express concern about the student. Since treatment and services at CAPS are voluntary, students will not be forced to attend counseling. However, any information given will be helpful should the student decide to seek services at CAPS.
  • Concerned parents, teachers, and friends can also contact Gallaudet University’s Behavioral Intervention Team (BIT) to share concerns. BIT is a part of the University’s Crisis Leadership Team (CLT) and collaborates across campus units, departments, and divisions to support students in need. Please refer to the link for additional information: Behavioral Intervention Team
A psychiatric resident is a licensed medical doctor who is undergoing additional training in psychiatry, called a residency. They are supervised by a licensed psychiatrist.

Policies and Information

All information about you is kept confidential among the Counseling and Psychological Services (CAPS) professional staff in accordance with legal and professional ethical requirements. There are exceptions to your privilege of confidentiality. We are required by law to act, report, or protect in situations when
  • a client threatens or is at risk of harm to him/herself (e.g., suicidal),
  • a client makes threatening statements or takes action to harm others,
  • there is reasonable suspicion of child abuse or neglect,
  • there is reasonable suspicion of abuse or neglect of a dependent adult, or
  • records are court ordered by a judge.
If any of these situations occur, your counselor may discuss the situation with you in detail so that you are aware of their actions.

Contact Us

Counseling and Psychological Services

Kellogg Conference Hotel 3203

202-250-2300

(202) 651-6080

Monday
9:00 am-4:00 pm
Tuesday
9:00 am-4:00 pm
Wednesday
9:00 am-4:00 pm
Thursday
9:00 am-4:00 pm
Friday
9:00 am-4:00 pm

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