Contact Information

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Detailed contact information
Chat Hours
The Library's chat service is usually open when the Library is open.
  • The chat service is staffed by a librarian during the following hours:
    1. Fall & Spring: M-Th: 8:30 a.m.-9 p.m.
    2. Fall & Spring: Sun: 1 p.m.-9 p.m.
    3. Summer: M-Th: 8:30 a.m.-8 p.m.
    4. Intersession: M-Th: 8:30 a.m.-5 p.m.
    5. Year-round: Fri: 8:30 a.m.-5 p.m.
    6. All other hours are staffed by student assistants.

If you do not get an immediate response, we are helping other students. Please wait or try again later.

You may also email your question to library.help@gallaudet.edu.

Please make your message as specific as possible so we can answer your question as quickly and completely as possible.

Text/SMS

Text bisonlib to 66746 to register your number, then ask us anything! You'll get an immediate response during the hours listed above. Carrier charges may apply. Your phone number is kept anonymous and protected by the service and you will not be contacted for any purpose other than answering your questions.

In person

Go to the Library Service Desk, Merrill Learning Center, first floor, any time the Library is open. Our hours can be found here.

Email

You can e-mail us at library.help@gallaudet.edu. Our staffing hours for this e-mail address are roughly the same as those posted above.

Mail
Gallaudet University Library
800 Florida Ave., N.E.
Washington, DC 20002
Phone

Videophone: 202-779-9478: Many Library staff members are deaf and do not use voice telephones. Because of this, callers to the voice phone (listed below) may get an answering machine, and their calls may not be returned promptly. Hearing callers can dial this videophone number and be automatically connected with a video relay service operator who will communicate with Library staff.

Voice: 202-651-5217

Make an appointment with a librarian

Contact us by any method listed above, or select a librarian from this list of subject specialists

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